Privacy Policy

Trajectus Spain Privacy Policy

Last updated: 05/11/24

At Trajectus Spain , we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from https://trajectus.es/ ( hereinafter, the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and your interaction with our site. We also collect information necessary to process your orders. This data includes:

Device Information : Data about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate through the Site, we collect information about the pages you visit, products viewed, search terms that led you to the Site, and your general interaction. We use the following technologies to collect Device Information:

  • Cookies : Small data files that are stored on your device. You can choose to manage or delete them. The cookies we use include:

    • _session_id : Allows Shopify to store information about your session (referring page, landing page, etc.).
    • _shopify_visit : Tracks site visits for 30 minutes since the last visit.
    • _shopify_uniq : Counts the number of visits by a unique customer, expiring at midnight of the next day.
    • cart : Stores information about the contents of your cart for two weeks.
    • _secure_session_id : Unique session token.
    • storefront_digest : Used to verify visitor access to password protected stores.

  • Log Files : Track actions on the Site and collect data such as IP address, browser type, service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags and pixels : Electronic files that collect information about navigation on the Site.

Order Information : When you make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card number or other payment methods), email address, and phone number.

2. How Do We Use Your Personal Information?

We use the information we collect for the following purposes:

  • Order processing : to manage payment, prepare shipping, and send invoices or confirmations.
  • Communication : to respond to your queries and send you updates about your order.
  • Fraud prevention : to detect risks and fraud, in particular by checking your IP address.
  • Site improvement : To optimize the design and operation of the Site through statistics on how our customers interact.
  • Personalized Advertising : To provide you with relevant content based on your preferences (see Targeted Advertising below).

3. Sharing Your Personal Information

We share your information with third parties to improve our services:

We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.

4. Behavioral Advertising

We use your information to show you relevant ads. For more details on how targeted advertising works, you can visit the Network Advertising Initiative ( NAI ) educational page : http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can manage targeted advertising from the following links:

Or at the Digital Advertising Alliance 's opt-out portal : http://optout.aboutads.info/ .

5. Do Not Track

Our Site does not respond to Do Not Track (DNT) signals sent from your browser.

6. Your Rights

If you are a European resident, you have the right to access, correct, or delete personal information we hold about you. You can exercise these rights by contacting us using the contact details below.

In addition, we process your information to fulfill contracts (for example, if you place an order) or to pursue legitimate business interests. Please note that your data may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

We retain your order information for our records unless you ask us to delete it.

8. Minors

This site is not intended for persons under the age of 16.

9. Changes in Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The last updated date is at the top of this policy.

10. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Info@trajectus.es or by mail:

Trajectus Spain
Canalejas Walk, No. 1 3A
Salamanca, 37001, Spain